Privacy Policy

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Please read our Privacy Policy Carefully

In common with almost all professionally run websites, this website logs the IP address of each visitor in order to keep it running reliably. This is also essential for protecting the website and its visitors from malicious attacks, including infection with malware.

This website provides information as a service to visitors such as yourself, and to do this reliably and efficiently, it sometimes places small amounts of information on your computer or device (e.g. mobile phone). This includes small files known as cookies. The cookies stored by this website cannot be used to identify you personally.

What Data we gather

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

How we use this data

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services. Specifically, we may use data:

For our own internal records.

To improve the products and services we provide.
To contact you in response to a specific enquiry.
To customise the website for you.
To send you promotional emails about products, services, offers and other things we think might be relevant to you, but only if you have explicitly opted in under GDPR regulations.
To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you, but only if you have explicitly opted in under the GDPR 2016/679.
To administer the website: to contact you via email, telephone or mail for market research reasons. You agree that you do not object to us contacting you for any of the above purposes and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Controlling information about you

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:

Opt-in to receive marketing communications from us by email, telephone, text message or post.
Opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, by emailing at info@acenttreesolutions.co.uk.

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

Please call us on 0785 212 6433 to request a copy of the information we hold about you.

Data security

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998 and the GDPR Regulations 2018.

By supplying us with information you confirm that you do not consider use of your information in accordance with this Privacy Statement to be a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999. By entering information on forms or providing us with any personal information you are consenting to us processing that data for our own business use and holding it on our server. If you have consented to receive marketing emails, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please send an email to info@acenttreesolutions.co.uk.

You should also be aware that if the police or any regulatory or governmental authority investigating suspected unlawful activities request us to provide your personal data and/or information concerning your activities whilst visiting this site, we shall do so.

Personal Data

Personal information that you submit to us through this website will only be used for the purposes we solicited it. For example, to respond to an enquiry, and will not be used for any other purpose without your consent. We will never pass it on to any third party without your consent, unless legally required to do so.

Links from our website

The information on this page applies only to this website and not to other sites linked to from these pages.

Please note that we have no control of websites outside the https://ascent-treesolutions.co.uk/ If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

List of API's used on the website and what data is being sent or retrieved

Google MAP API is being used on the site to show our location for the map on the contact page.
Google Analytics is being used to monitor site usage.
YouTube API is being used to show embedded YouTube videos on the site.

Updating this statement

Ascent Tree Solutions may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

This policy is updated from time to time to meet the requirements of our business or of changes in the Data Protection Laws. The latest version is published on this page. This website privacy policy was last updated on: 18th July 2022. If you have any questions about this policy, please email info@acenttreesolutions.co.uk.

    
 
 
      Trustindex verifies that the original source of the review is Google. Confident, competent, fast and tidy, I have no reservation in recommending them. They took on a job others had turned down as too difficult and dispatched it in a morning.
  
  Posted on Google  
 
    
   chris bradley 
 23/07/2022
 
 
 
     Trustindex verifies that the original source of the review is Google. Excellent service called on a Friday afternoon, to which Ascent Tree Solutions called on a hot Sunday afternoon and diagnosed the trees for the building inspectors reports. Really appreciated the effort an enhanced level of detail taken. We will be working with this great team on our next project. W
  
  Posted on Google  
 
    
   Amardeep Sandhu 
 17/07/2022
 
 
 
     Trustindex verifies that the original source of the review is Google. Super friendly and professional service. The quote was very reasonable. They took down two trees, ivy which was all up the house, and did general pruning on the rest of our trees. Our garden is tiered up a hill and this was no problem for them. They cleared away everything and left our garden tidier than when they arrived. Will definitely recommend!
  
  Posted on Google  
 
    
   Claire A 
 06/04/2022
 
 
 
     Trustindex verifies that the original source of the review is Google. Really great service,  very friendly, on time, left everything very tidy. Did a really fantastic job, thank you.
  
  Posted on Google  
 
    
   Victoria Hazle 
 08/03/2022
 
 
 
     Trustindex verifies that the original source of the review is Google. Contracted Ascent Tree Solutions to strip 2 Hawthorn trees covered (and smothered) in invasive ivy, to reduce and shape them and to reduce and shape an Elder tree. The 3 staff who arrived were polite, efficient, friendly and wasted no time in getting the job done. The quotation was more than fair and far less than I expected. I cannot recommend this company enough  and would definitely use them again.
  
  Posted on Google  
 
    
   pauline fedrick 
 07/02/2022
 
 
 
     Trustindex verifies that the original source of the review is Google. We contacted ascent tree solutions for a job that required a specialist service for removing an overgrown Hawthorne tree. Freya and Doug relished the challenge and took the tree down with ease and made a super job of the surrounding area. They even ground the stumps and left me a message if some more is found just call them and they will pop over and grind that as well for us. There timings could not have been any better removing the tree(s) and their prices are very reasonable for the work they undertake. Give Freya and Doug a try. You will not regret that decision. These guys are super in what they do and they are very professional polite and above all are very dependable as we had been let down in the past. We would recommend these guys to anyone they are a great team and a pleasure to have doing your work. They even cut the tree into manageable size logs so we could give back to the community for potentially log burners which I am happy to report an elderly couple collected and was great full for the logs
  
  Posted on Google  
 
    
   Andie Place 
 15/09/2021
 
 
 
     Trustindex verifies that the original source of the review is Google. I needed a large silver birch cutting down with tight access due to being on the fence line and close to my garden cabin . Freya and Doug delivered a great all round service,very professional, working safely in all locations,and leaving the garden very tidy. Nice people to deal with. If I could give them 6 stars I would ... Highly recommended .
  
  Posted on Google  
 
    
   TOM HANDBURY 
 25/08/2021
 
 
 
     Trustindex verifies that the original source of the review is Google. Freya and Doug have completed 2 jobs for us including removal of large trees and shrubs with all stumps removed and cutting back large overgrown areas. Everything was left clean and tidy. They are very professional, polite and hardworking. We thoroughly recommend them and we wish we could give them 6 stars!
  
  Posted on Google  
 
    
   steve dixie 
 26/07/2021
 
 
 
     Trustindex verifies that the original source of the review is Google. Freya and Doug did a great job of removing a tree and roots for us. They were very friendly and efficient and gave us lots of good advice. We will use them again.
  
  Posted on Google  
 
    
   Susan Cain 
 15/06/2021
 
 
 
     Trustindex verifies that the original source of the review is Google. Brilliant job done, very friendly. Will be using again!
  
  Posted on Google  
 
    
   Mark Hidgcock 
 24/05/2021

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